you have identified the relevant body to whom you will submit your
request, and confirmed that they are covered by the Central Act,
you will then need to find out who is responsible within that body
for receiving and processing applications and providing information.
Your application will be addressed to this person.
Central Act requires that every Public Authority nominates Public
Information Officers (PIO), in every department, office and
unit of the body, who will be responsible for handling applications.
will also be supported by Assistant
Public Information Officers (APIOs) who will be nominated at
each sub-divisional level and will be responsible for receiving
applications and sending them on to the relevant PIO.
Central Act urges Governments to appoint as many PIOs as are necessary
to make the law work. In practice, this means that you should be
able to submit your application to any PIO or APIO who should be
in an accessible location.
you have access to the internet, you should try to find a list of
PIOs on the public authority's website for the jurisdiction you
are interested in because section 4 of the Central Act requires
PIOs contact details to be proactively
is important to note that PIOs and APIOs have legal obligations
under the law to respond to the information requests they receive
in the spirit of open government. For example, the Central Act specifically
requires PIOs to assist applicants to make applications in writing
where they are unable to do so themselves. However, experience at
the State level has shown that, particularly where the law is new,
public officials often do not yet know their responsibilities and/or
are reluctant to implement them.
you try to apply to a PIO or APIO for information and they fail
to carry out their duties under the law, consider approaching their
superior officer or approaching the Department which has overall
responsibility for implementing the Central Act (usually the State
General Administrative Department or Information Ministry and at
the Central level, the Department of Personnel and Training). Under
the Central Act, you can also utilise the appeals
process, which specifically allows you to appeal to the newly
Commission if a PIO refused to accept your application.
click on the link to the Central
RTI Act to read the detailed provisions contained in the law.
Please click on the link to CHRI's
State RTI pages to find out more about relevant rules and implementation
in your specific State.