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Awareness
Survey in New Delhi
People's
Awareness of the Indian Constitution and the Review Process
- A CHRI Survey Report
Introduction
After
11 months of work, NCRWC has released some consultation papers for
public debate. Another batch of 13 papers is due for release next
month. Questionnaires have been designed for ascertaining people's
opinions on various issues under the areas identified for review.
People are expected to debate these issues and forward their opinions
to NCRWC within a month before it compiles its final recommendations
for change. The consultation papers, their summaries and questionnaires
have been put on NCRWC's website (http://ncrwc.nic.in).
However regional language translations of these documents are not
available.
The
Basic Questions
Now
that the stage has been set for debate, it becomes necessary to
ask whether the people are willing to participate in the review
process. Even if they are willing, are they generally aware of the
mandate of NCRWC and the areas covered by the review in order to
be able to react to the issues in an informed manner? Has NCRWC
been successful in conveying to the people its oft-repeated clarification
that it is not going to review the Constitution per se? How many
even amongst the educated sections of society know that it will
review only the working of the Constitution without tampering with
its basic features? Has the political controversy surrounding the
genesis of NCRWC received more publicity than its designated job?
How many people know that they can send their opinions and suggestions
to NCRWC? Does the ordinary citizen know where NCRWC is situated
in order to send comments and answers to the questionnaires? Last
but most important-what mechanism has been devised to ascertain
the views of the unlettered millions who cannot read but have volumes
to speak about the working of the Constitution and their suffering
due to poor governance? Does NCRWC want to contact these people
who constitute more than 40% of the population?
Objectives
of the Survey
CHRI,
which has strongly advocated the idea of a participatory and consultative
constitution making and review process throughout the Commonwealth,
has been urging NCRWC to become much more proactive about involving
the people in its work. While this idea has had a sympathetic hearing,
the NCRWC has not translated it into a real attempt to involve the
public in the ongoing review of the working of the Constitution.
In
view of the absence of any major publicity exercise for educating
people, CHRI conducted a survey in New Delhi to assess the level
of people's awareness about the review. During September-October
2000, CHRI sought to find out:
a)
whether literate people living in the capital city know about the
existence of NCRWC and were aware of its work;
b)
whether they knew they could send their views and suggestions to
NCRWC and
c)
whether they wanted to be consulted about how they want to be governed
despite election fatigue and disillusionment with the functioning
of the government at various levels.
The
survey was used as an opportunity to inform the respondents themselves
about the ongoing Constitution review exercise. It was an opportunity
to disseminate information about NCRWC among those who knew nothing
about it. We hoped that they would feel motivated to send their
views to NCRWC about life under the Constitution during the last
five decades.
The
Sample
The
survey was conducted in southern Delhi which houses the more affluent
segments of the city's population. CHRI concentrated on this portion
of the city with the following assumption:
With
their high media access and information networks, if people living
in southern Delhi did not know about NCRWC and its functioning,
then the rest of Delhi and inferentially people living elsewhere
in the country must know even less.
However,
within this broad band of relatively affluent folk we sought to
add diversity. We contacted a broad cross section of society by
targeting people of either sex, who had received varying levels
of formal education and belonged to various age groups. Prepared
questionnaires were administered at public places such as bus stops,
market places, cinema halls, temples, Gurudwaras, mosques, churches,
schools (targeting parents) and students in colleges and universities.
Delhi being a cosmopolitan city with a high degree of mobility,
some of our respondents actually resided elsewhere but were visiting
these parts for diverse of reasons.
A
total of 1,026 respondents - 566 men (55.17%) and 460 women (44.83%)
responded to the questionnaires administered orally by surveyors
(Fig. 1).
A majority (90.74%) of the respondents belonged to the 18-50
years age group (Fig. 2).
People
who were literate but below the graduate level comprised
the largest category of respondents at 44.74% (graduates = 30.51%;
post-graduates = 18.32% and illiterates = 6.43%- Fig. 3).
The
Questionnaire
The
questionnaire - made up of just ten close-ended questions - was
very simple. These had to do with the review process, such as awareness
about the location of NCRWC and the possibility of making submissions
to it. Some of the questions were designed to ascertain the extent
of people's faith in NCRWC as well as the concept of consultative
and participatory democracy. The questionnaire was composed in Hindi
and English so that the survey would not remain limited to just
one segment of the population. (sample questionnaire is attached).
The
Findings
Awareness
about the Constitution
As
expected, a majority of the illiterate respondents (62.12%)
were not even aware that India has a Constitution. Comparatively,
literate respondents fared better with awareness levels ranging
from 75% to 100%- the lower level scored by respondents
below graduate level. (Fig. 4). Unlettered women (65.62%)
fared worse than their male counterparts (58.52%) in terms
of their lack of awareness (Fig. 5).
Awareness
about NCRWC
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Predictably,
high levels of education corresponded to higher levels of awareness
of the existence of NCRWC. More than 82% of the postgraduates
and 65.63% of college and university students were aware
of NCRWC's existence (Figs. 6 & 7 respectively).
Conversely, 89.39% of the illiterate respondents
were ignorant about the existence of NCRWC (Fig. 6).
Moreover, awareness about NCRWC existed primarily due to
the political controversy surrounding its genesis, rather than
the efforts of NCRWC to make itself known. Hence, the poor
levels of awareness about the location and the mandate of NCRWC,
as will be seen below.
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Almost
two thirds of the respondents were unaware of the location of
the office of NCRWC. Only 36.84%
of the respondents correctly identified New Delhi as its
headquarters. A few respondents chose Chennai and Mumbai from
the alternatives given in the questionnaire (Fig. 8).
Awareness
about NCRWC's mandate
More
than 60% of the respondents (overall) were ignorant of NCRWC's
mandate. Only 39.77% correctly identified the job of NCRWC,
namely to examine the working of the Constitution and recommend
changes if necessary (Fig. 9). An overwhelming 93.92% of
the unlettered respondents were unaware of the nature of NCRWC's
work (Fig. 10). 12.77% of the respondents believed
that NCRWC would amend the Constitution and 2.24% believed
that it would write a new Constitution for the country. Curiously,
some of the respondents believed that NCRWC performed two or more
of these tasks! (Fig. 9).
Awareness
about making submissions to NCRWC
Only
30.12% of the respondents (overall) were aware that they
could present their views before NCRWC (Fig. 11). The modest
sized advertisements of NCRWC, in popular national dailies, inviting
submissions from the public, obviously escaped the notice of many
a reader. Less than half of the postgraduate respondents (45.75%)
were aware that they could send their opinions to NCRWC (Fig.
12). Moreover, 77.19% (overall) of the respondents did
not know how to make submissions to NCRWC (Fig. 13). Even among
postgraduate respondents who knew that they could make submissions
to NCRWC, almost 40% did not know how to go about it (Fig.
14).
Willingness
to make submissions to NCRWC
Yet,
more than three-fourths (77%) of the respondents (overall)
wanted to tell NCRWC how they would like India to be governed.
This level of enthusiasm evenly spread through all categories of
literate respondents. At 59.09%, the unlettered respondents
were least interested about giving their views to NCRWC (Fig.
15). Illiterate men showed lesser interest than their
women counterparts did to give their views to NCRWC (Fig. 16).
At 84%, postgraduate women seemed most enthusiastic of all
respondents about giving their views to NCRWC (Fig. 17).
Will
NCRWC listen to us?
An
overwhelming majority of the respondents were skeptical that
their views would be taken seriously by NCRWC. Less than one-third
(29.43%) of the respondents were confident that NCRWC would
take their views into consideration while formulating its report
(Fig. 18). Even amongst literate respondents, only 40%
postgraduates believed that NCRWC would listen to their views
(Fig. 19). The figures drop further with lower education
levels with an astounding 82.36% of the illiterate men
expressing skepticism that their views would receive a sympathetic
hearing at NCRWC (Fig. 20).
Participatory
Democracy through Consultation
Despite
high levels of skepticism, the respondents were enthusiastic about
participating in the review of the working of the Constitution.
This is the first time in the country's history that people have
been asked to give their views about such an important matter. The
only mass-based mechanism, available with the people for expressing
their views on issues and policies has been the 'vote'. More
than 80% of the respondents said they would like to be consulted
again in future about how they should be governed (Fig. 21).
Lowest levels of interest (62.12%) in the consultative process
were recorded for illiterate respondents (Fig. 22).
It
is remarkable that the response from women in all literate categories
was more positive than that of men. Literate women in general showed
a marginally higher degree of awareness about the review process
than men.
Effectiveness
(or lack of it) of NCRWC's media strategy
NCRWC
has published its advertisements from time to time in the English
language based national dailies. Regional language translations
of its terms of reference, schedule of work, areas identified for
review and other vital details are not available. It has set up
a website on the Internet for disseminating information about its
work, and its consultation papers and questionnaires among the public.
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Only
1.85% of the respondents said that they came to know
about NCRWC through the Internet (Fig. 23).
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69.36%
of the respondents (overall) had come to know about the existence
of NCRWC through newspapers.
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Similarly
44.94% of the respondents (overall) came to know about
NCRWC through television.
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Only
seventeen out of 1,026 respondents said they had learnt
about the existence of NCRWC through radio. None belonged
to the illiterate group (Fig. 24).
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Only
7.91% of the respondents said they had acquired knowledge
by word of mouth (Fig. 24). Most of these respondents
were students who had learnt about NCRWC in classroom
discussions.
Conclusion
Our
survey demonstrates that a majority of illiterate people does not
know that India has a Constitution. In fact, levels of ignorance
may be much higher amongst the unlettered people living in other
parts of the country. Though our survey did not delve into this
aspect, it is surmised that only a few might possess comprehensive
knowledge of the contents of the Constitution even amongst literate
people. Awareness about the existence and mandate of NCRWC is lacking
amongst a majority of illiterates and those who have some education
below graduate level. A majority of the respondents are not aware
of the nature of NCRWC's work. Even amongst those who know about
the review, people learnt about it because of the political controversy
and not through the NCRWC's publicity exercises.
Despite
the controversial origins of NCRWC, an overwhelming majority of
the respondents whom we contacted felt motivated to participate
in the review process if they knew how to go about it. However,
they are skeptical of getting a sympathetic hearing from NCRWC.
This lack of faith must be attributed to the inability of NCRWC
to move out of the elite circles within which it has been operating
so far. It has not targeted common men and women - who do not have
access to national dailies or the Internet - and yet happen to be
the most reliable witnesses and more often the victims of the evils
of poor governance. A sense of alienation from the review process
has already set in amongst the unlettered people whom we contacted
as they were least interested in giving their views to NCRWC. It
would not be surprising at all if one finds a complete lack of interest
even amongst educated sections of society living outside the metros.
The
ordinary citizen does not doubt the integrity of the individual
members of NCRWC. Instead, NCRWC's timorous attitude in reaching
out to the common folk has done the most damage to its image. Leaving
aside regional news networks, within the national media there has
been very little objective news reporting on the issues raised by
NCRWC's consultation papers. Media attention has focused more on
the political aspects of the review process.
NCRWC
must harness the power of radio and television, which constitute
cost-effective and practical means of propagating knowledge about
its mandate and work amongst the masses of people. Demystified and
shorter versions of the consultation papers must be made available
in the regional languages through local newspapers and education
programmes on radio and TV. The period allotted for debate must
be increased to one year.
Most
importantly, NCRWC should from time to time clear misconceptions
from people's minds about the ideas contained in its consultation
papers, through the media.

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